Lencioni – 5 Dysfunctions of a Team

Why I Recommend This Video

Lencioni’s Five Dysfunctions of a Team drums home why vulnerability based trust and the need for the leader to go first is essential for teams to be successful.

  • Length: 36.00 Minutes
  • Watch the lot? Yes, but the the first section of 13 minutes on trust is the essential viewing

Why It’s Of Value To Me

Before I became a teacher I led many teams in business and always thought that we out performed our peers because I’d instilled a sense of fun and competitiveness in everyone who worked for me. When I retrained to be a teacher and learnt the essentials of leading a class of children, I realised that in addition to fun and a competitive edge, all my teams had trusted each other and me. It was not until I was introduced to this video by my friend Eilis Parker, who specialises in developing leadership within the NHS, that I better appreciated my teams and I had shared a naive vulnerability as we drove to out work and out play everyone around us.

I use this video and the book it is based upon regularly to refresh my focus on the five dysfunctions and remind myself daily of two particular points: (12 minutes) We are called upon as leaders to be vulnerable’, and perhaps my favourite (26.30) Don’t be a Wuss!’

Key Points from Lencioni’s Five Dysfunctions of a Team

1. Vulnerability based trust  (0.00 to 13.00)

  • if just one member can not be vulnerable, it will spread like a disease to the entire team
  • leader go first 6.50
  • chair story – if I have any integrity as a consultant 9.00
  • we are called on as leaders to be vulnerable 12.00
  • competence issue is not vulnerability 12.40

2. Fear of conflict (13.00 to 20.00)

  • without vulnerability based trust, conflict becomes politics 13.30
  • team culture – you just have to know people are not holding back 15.50
  • we’ve crushed her spirit – but at least we didn’t disagree with her 19.30
  • we owe it to one another to disagree 20.00

3. Lack of commitment (20.00 to )

  • if people don’t weigh in they don’t buy in 20.30
  • disagree and then commit 20.30
  • not passive commitment – alligator arms 23.00

4. Avoidance of accountability ( to 36.00

  • key is peer accountability
  • don’t be a Wuss 26.30Lencioni 5 dysfunctions pyramid
  • firing someone is often the last act of cowardice not accountability 27.10
  • I don’t have the time and energy for that 28.00
  • focus on behavioural accountability 30.00

5. Inattention to results (32.30 to 36.00)

  • It’s not about the team it’s about me! 33.00


If just one member can not be vulnerable

it will spread like a disease to the rest of the team

1 thought on “Lencioni – 5 Dysfunctions of a Team

  1. Gillian

    Great resource Sue! I really like the focus on vulnerability and that I could relate to the examples. I loved the story where he’s trying to stay composed sitting on the tiny seat – reminded me of year 1 parent evenings! Gillian

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